Ben is at Microsoft, where he writes about — and advises the company about — a variety of questions at the intersection of software, strategy, economics, and public policy. Ben was previously an associate professor at the Harvard Business School where he studied and taught about the economics of online markets — combining software engineering with legal and economic analysis, aiming to understand both how online markets function and also how they might improve. Full biography.
Research by category:
- ad platforms
- advertising
- advertising fraud
- adware
- affiliate marketing
- artificial intelligence
- bias
- certifications
- competition
- consumer protection
- copyright
- data portability
- decentralized marketplaces
- deception
- disclosures
- display marketing
- domain names
- educational technology
- entrepreneurship
- filtering
- internet infrastructure
- license agreements
- marketing
- marketplaces
- naming names
- network effects
- payments
- policy
- privacy
- regulation
- retransmission
- search engines
- security
- trademark
- transportation
- trust
- adult
- kids
- genres
- specific companies
- site admin
Browse all entries. Site search.
Recent research:
- The Effect of Microsoft Copilot in a Multi-lingual Context in artificial intelligence, Microsoft
- Impact of M365 Copilot on Legal Work at Microsoft in artificial intelligence, Microsoft
- Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity in artificial intelligence, Microsoft
- Randomized Controlled Trials for Microsoft Copilot for Security in artificial intelligence, client security, network security, Microsoft
- Sound Like Me: Findings from a Randomized Experiment in artificial intelligence, Microsoft
- Measuring the Impact of AI on Information Worker Productivity in artificial intelligence, Microsoft
- Edelman v. Harvard in site admin
- Multinationals in the Digital Economy in policy, economics
- Revisiting Barlow’s Misplaced Optimism in consumer protection, regulation, law
- An Introduction to the Competition Law and Economics of “Free” in ad platforms, competition, regulation, search engines, economics, law, Google, Microsoft
- Updated Research on Discrimination at Airbnb in bias, marketplaces, regulation, economics, Airbnb
- On Uber Selling Southeast Asia Business to Grab in competition, ride-hailing, Uber