Ben is an independent researcher and consultant — combining software engineering, law, and economics to explore and improve some of the Internet’s biggest problems. at Microsoft, where he advised the company at the intersection of software, economics, and public policy. From 2007 to 2018, Ben was a faculty member at Harvard Business School, where he studied and taught about the economics of online markets — aiming to understand both how online markets function and also how they might improve. Full biography.
Research by category:
- ad platforms
- advertising
- advertising fraud
- adware
- affiliate marketing
- artificial intelligence
- bias
- certifications
- competition
- consumer protection
- copyright
- data portability
- decentralized marketplaces
- deception
- disclosures
- display marketing
- domain names
- educational technology
- entrepreneurship
- filtering
- internet infrastructure
- license agreements
- marketing
- marketplaces
- naming names
- network effects
- payments
- policy
- privacy
- regulation
- retransmission
- search engines
- security
- trademark
- transportation
- trust
- adult
- kids
- genres
- specific companies
- site admin
Browse all entries. Site search.
Recent research:
- Impact of GitHub Copilot on code quality in artificial intelligence, Microsoft
- What I’m working on in site admin
- My next chapter in site admin
- The Effect of Microsoft Copilot in a Multi-lingual Context in artificial intelligence, Microsoft
- Impact of M365 Copilot on Legal Work at Microsoft in artificial intelligence, Microsoft
- Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity in artificial intelligence, Microsoft
- Randomized Controlled Trials for Microsoft Copilot for Security in artificial intelligence, client security, network security, Microsoft
- Sound Like Me: Findings from a Randomized Experiment in artificial intelligence, Microsoft
- Measuring the Impact of AI on Information Worker Productivity in artificial intelligence, Microsoft
- Edelman v. Harvard in site admin
- Multinationals in the Digital Economy in policy, economics
- Revisiting Barlow’s Misplaced Optimism in consumer protection, regulation, law