Complaint. Video evidence 1, 2, 3, 4, 5, 6. Answer. Docket and public comments.
Status: Consent order. $40,000 penalty.
Summary: failing to honor first fare quote for award travel on US Airways
Complaint. Video evidence 1, 2, 3, 4, 5, 6. Answer. Docket and public comments.
Status: Consent order. $40,000 penalty.
Summary: failing to honor first fare quote for award travel on US Airways