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American Airlines – “first checked bag free” credit card complaint (September 2024)

Multiple writings about Microsoft AI tools (2023-2024)

Bazerman v. American Airlines - Refunds for Certain American Airlines Checked Bag Fees (2017-2018)

Huddleston v. American Airlines (2018)

Impact of OTA Bias and Consolidation on Consumers (July 2017)

Keeping \"Free Law\" Free. (January 2018)

Uber Can\'t Be Fixed -- It\'s Time for Regulators to Shut It Down. (June 2017)

The Other Elephant In the Voting Booth: Big Tech Could Rig The Election (with Robert Epstein, November 2016)

Passenger Right to Record at Airports and on Airplanes? (June 2017)

Android and Competition Law: Exploring and Assessing Google\'s Practices in Mobile. (European Competition Journal 2016, with Damien Geradin)

Response to Airbnb\'s Report on Discrimination. (September 2016).

How Uber Uses API Restrictions to Block Price Comparison and Impede Competition. (May 2016)

2016 EC Statement of Objections on Google\'s Tactics in Mobile. (April 2016)

Spontaneous Deregulation: How to Compete with Platforms that Ignore the Rules. Harvard Business Review. (with Damien Geradin, April 2016)

Efficiencies and Regulatory Shortcuts: How Should We Regulate Companies like Airbnb and Uber?. (Stanford Technology Law Review 2016, with Damien Geradin), Whither Uber?: Competitive Dynamics in Transportation Networks (Competition Policy International, 2015), and related matters.

Uber Scandals and Uber - Miscellaneous.

Discrimination Against Airbnb Guests (with Mike Luca and Dan Svirsky) (December 2015)

Debias Yourself.

Decentralized Marketplaces & Discrimination - Miscellaneous

Beyond the FTC Memorandum: Comparing Google\'s Internal Discussions with Its Public Claims. (April 2015)

A Closer Look at IronSource Installation Tactics. (February 2015)

Google\'s Advertising Labels in 2014. (October 2014)

Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak (June 2014)

Objections to Tentative Decision and Order to Show Cause (IATA 787) (June 2014)

Leveraging Market Power through Tying: Does Google Behave Anti-Competitively? (May 2014)

Bitcoin (July 2014)

I.B. v. Facebook - litigation as to kids\' purchases at Facebook (2014-2015)

Others\' follow-ups on I.B. v. Facebook

Secret Ties in Google\'s \"Open\" Android (February 2014)

The Darker Side of Blinkx (January 2014)

Discrimination at Airbnb (January 2014) (with Michael Luca)

Price Coherence: Impact and Incentives (December 2013) (with Julian Wright)

Measuring and Managing Online Affiliate Fraud (November 2013) (with Wesley Brandi)

The Ad Networks and Advertisers that Fund Ad Injectors (September 2013) (with Wesley Brandi)

Exclusive Preferential Placement as Search Diversion: Evidence from Flight Search (April 2013) (with Zhenyu Lai)

Affiliate Fraud Litigation Index

Privacy Puzzles at Google Play (February 2013)

Misrepresentation of Fuel Surcharges in Airline Price Advertising (February 2013) and Aviation Consumer Protection - Research and Complaints.

IAC Toolbars and Traffic Arbitrage in 2013 (January 2013)

Search My Logs of Affiliate Fraud (March 2012)

Google Dominance and Competition Regulators\' Concerns

Facebook Advertising

Google Books

Google Tying Google Plus and Many More (January 2012)

Online Marketing at Big Skinny (teaching case). (with Scott Kominers, 2001)

Advertisers\' Missing Perspective in the Google Antitrust Hearing (September 2011)

Implications of Google\'s Pharmacy Debacle (August 2011)

Educational Technology and Board Notes

Consumer Protection in Online Discount Voucher Sales and Voucher Complaints - Letter-Writing Tool (June 2011)

Revisiting Unlawful Advertisements at Google (May 2011)

Remedies for Search Bias (February 2011) and Google bias generally

Measuring Bias in \"Organic\" Web Search (January 2011).

To Groupon or Not to Groupon: The Profitability of Deep Discounts (December 2010).

Knowing Certain Trademark Ads Were Confusing, Google Sold Them Anyway -- for $100+ Million (November 2010).

Hard-Coding Bias in Google \"Algorithmic\" Search Results (November 2010).

\"Sponsored Links\" or \"Advertisements\"?: Measuring Labeling Alternatives in Internet Search Engines? and A Closer Look at Google\'s Advertisement Labels (November 2010).

Tying Google Affiliate Network (September 2010)

Remarks on Microsoft Efforts to Detect and Deter \"Click Laundering\" (May 2010).

Facebook Leaks Usernames, User IDs, and Personal Details to Advertisers (May 2010).

Sony\'s Crackle: Invisible Traffic Galore (April 2010).

Measuring the Perpetrators and Funders of Typosquatting (February 2010).

Google Toolbar Tracks Browsing Even After Users Choose \"Disable\" (January 2010).

Upromise Savings -- At What Cost? (January 2010).

Google Click Fraud Inflates Conversion Rates and Tricks Advertisers into Overpaying (January 2010)

Google Still Charging Advertisers for Conversion-Inflation Traffic from WhenU Spyware (January 2010)

Personal Rapid Transport at Vectus, Inc. (November 2009)

Deception in Post-Transaction Marketing (November 2009)

Invisible Banner Advertisements & Miscellaneous Ad Fraud.

Miscellaneous Affiliate Marketing

Towards a Bill of Rights for Online Advertisers (September 2009).

Priced and Unpriced Online Markets (July 2009).

frontrunningFront-Running Study: Testing Report (June 2009).

How Google and Its Partners Inflate Measured Conversion Rates and Increase Advertisers\' Costs (May 2009).

Facebook - Miscellaneous

Criteo - Miscellaneous

Miscellaneous ad fraud / Securing Online Advertising: Rustlers and Sheriffs in the New Wild West. (2008-2009)

In Support of Utah\'s HB450 (March 2009).

Running Out of Numbers: Scarcity of IP Addresses and What to Do About It (March 2009).

Red Light States: Who Buys Online Adult Entertainment? (Winter 2009).

Demographics, Career Concerns or Social Comparison: Who Games SSRN Download Counts? (with Ian Larkin) (February 2009).

Alliance Against Bait and Click

Google, facilitation of infringement, and Pirate Bay

YouTube view inflations

Google email security

.TEL domain names

Yahoo Advertising Litigation

False and Deceptive Display Ads at Yahoo\'s Right Media (January 2009).

CPC/CPA Hybrid Bidding in a Second Price Auction. With Hoan Soo Lee. (December 2008)

Privacy Lapse at Google JotSpot (October 2008).

Unintended Adventures in Browsing (October 2008) and Vulcan Golf, et al., v. Google, et al.

CPA Advertising Fraud: Forced Clicks and Invisible Windows. (October 2008.)

Securing Online Advertising: Rustlers and Sheriffs in the New Wild West. (September 2008.)

Auditing Spyware Advertising Fraud: Wasted Spending at VistaPrint. (September 2008.)

Competition among Sponsored Search Services . (July 2008.)

PPC Platform Competition and Google\'s \"May Not Copy\" Restriction. (June 2008.)

Spyware and Adware. Written testimony submitted to the US Senate Committee on Commerce, Science, and Transportation Hearing on Impact and Policy Implications of Spyware on Consumers and Businesses. (June 2008.)

Debunking Zango\'s \'Content Economy\'. (May 2008)

Coupons.com and TRUSTe: Lots of Talk, Too Little Action. (March 2008)

Optimal Deterrence when Judgment-Proof Agents are Paid in Arrears - with an Application to Online Advertising Fraud. (March 2008)

Critiquing C-NetMedia\'s Anti-Spyware Offerings and Advertising Practices. (February 2008)

Sears Exposes Customer Purchase History in Violation of Its Privacy Policy. (January 2008)

The Sears \"Community\" Installation of ComScore. (January 2008)

A Closer Look at Coupons.com. (August 2007)

Zango Practices Violating Zango\'s Recent Settlement with the FTC. (July 2007)

Comscore Doesn\'t Always Get Consent. (June 2007)

The Safety of Internet Search Engines - Revisited. (May 2007)

Spyware Still Cheating Merchants and Legitimate Affiliates. (May 2007)

How Spyware-Driven Forced Visits Inflate Web Site Traffic Counts. (May 2007)

Advertising Through Spyware -- After Promising To Stop. (March 2007)

The Safety of Internet Search Engines - Revisited. (December 2006)

Bad Practices Continue at Zango, Notwithstanding Proposed FTC Settlement and Zango\'s Claims. (November 2006)

Intermix Revisited. (November 2006)

Current Practices of IAC/Ask Toolbars. (October 2006)

False and Misleading PPC Ads. (October 2006)

Certifications and Site Trustworthiness and Adverse Selection in Online "Trust" Authorities. (September 2006)

Cookies Detected by Anti-Spyware Programs: The Current Status. (September 2006)

How Vonage Funds Spyware. (July 2006)

Spyware Showing Unrequested Sexually-Explicit Images. (June 2006)

Banner Farms in the Crosshairs. (June 2006)

The Safety of Internet Search Engines and Search Engine Safety, Revisited. (May 2006)

Crafts by Veronica vs. Yahoo Overture et al (May 2006)

People of the State of New York v. Direct Revenue, LLC. (April 2006)

The Spyware - Click-Fraud Connection -- and Yahoo\'s Role Revisited. (April 2006)

Advertisers Funding Direct Revenue. (March 2006)

Advertisers Funding 180solutions. (March 2006)

Nonconsensual 180 Installations Continue, Despite 180\'s \"S3\" Screen. (February 2006)

Pushing Spyware through Search. (January 2006)

Affiliate Hall of Shame. (January 2006)

180\'s Newest Installation Practices. (January 2006)

Deciding Who To Trust. (December 2005)

The PacerD Installation Bundle

Cleaning Up Sony\'s Rootkit Mess. (November 2005)

What Claria Doesn\'t Disclose (Any More). (November 2005)

Claria Shows Ads Through Exploit-Delivered Popups. (October 2005)

Video: New.net Installed through Security Holes. (October 2005)

Strategic Bidder Behavior in Sponsored Search Auctions and Internet Advertising and the Generalized Second Price Auction: Selling Billions of Dollars Worth of Keywords. (September 2005)

How Expedia Funds Spyware. (September 2005)

How Affiliate Programs Fund Spyware. (September 2005)

How Yahoo Funds Spyware. (August 2005)

Debunking ShopAtHomeSelect. (August 2005)

What Passes for Consent at 180solutions. (June 2005)

Microsoft to Buy Claria? (June 2005)

More on Google\'s Role: Syndicated Ads Shown Through Ill-Gotten Third-Party Toolbars. (June 2005)

Hotbar Installs via Banner Ads at Kids Sites. (May 2005)

Intermediaries\' Role in the Spyware Mess. (May 2005)

Netscape 8\'s \"Trust Rating\" System. (May 2005)

Does Jeeves Ask for Permission? and Ask Jeeves Toolbar Installs via Banner Ads at Kids Sites. (May 2005)

Spyware Installation Methods. (April - May 2005)

3D Desktop\'s Misleading Installation Methods. (April 2005)

180solutions\'s Misleading Installation Methods - Ezone. (April 2005)

Claria\'s Misleading Installation Methods - Ezone and Dope Wars. (April 2005)

Comparison of Unwanted Software Installed by P2P Programs. (March 2005)

Advertisers Supporting eXact Advertising. (March 2005)

Threats Against Spyware Detectors, Removers, and Critics. (March 2005)

The News, at My Site and Elsewhere. (February 2005)

How VeriSign Could Stop Drive-By Downloads. (February 2005)

How Google\'s Blogspot Helps Spread Unwanted Software. (February 2005)

Investors Supporting Spyware. (January 2005)

What Hope for Federal Anti-Spyware Legislation? (January 2005)

180 Talks a Big Talk, but Doesn\'t Deliver. (January 2005)

Claria\'s Practices Don\'t Meet Its Lawyers\' Claims. (Janaury 2005)

Media Files that Spread Spyware. (January 2005)

Video: Ebates Installed through Security Holes. (December 2004)

Direct Revenue Deletes Competitors from Users\' Disks. (December 2004)

Who Profits from Security Holes? (November 2004)

Cookie-Stuffing Targeting Major Affiliate Merchants (November 2004), Large-Scale Cookie-Stuffing at Eshop600.co.uk (January 2012), and Hack-Based Cookie-Stuffing by Bannertracker-script (February 2012)

Gator\'s EULA Gone Bad. (November 2004)

Grokster Takes Licenses to New Lows. (October 2004)

California\'s Toothless Spyware Law. (September 2004)

The Effect of 180solutions on Affiliate Commissions and Merchants. (July 2004)

Dell\'s Spyware Puzzle. (June 2004)

Advertisers Using WhenU. (June 2004)

WhenU Security Hole Allows Installation of Arbitrary Software. (June 2004)

WhenU Violates Own Privacy Policy. (May 2004)

WhenU Copies 26+ Articles from 20+ News Sites. (May 2004)

WhenU Spams Google, Breaks Google "No Cloaking" Rules. (May 2004)

WhenU.com, Inc. v. The State of Utah. (April - June 2004)

WhenU Generally

A Close Reading of Utah\'s Spyware Control Act. (March 2004)

Compliance with UDRP Decisions: A Case Study of Joker.com. (June 2003)

Documentation of Gator Advertisements and Targeting. (May 2003)

Expert Declaration in Washingtonpost.Newsweek Interactive Company, LLC, et al. v. the Gator Corporation. (June 2002)

Resources for Affiliates and Affiliate Merchants. (June 2004 - )

\"Spyware\": Research, Testing, Legislation, and Suits (spyware index) and spyware generally. (June 2002 - )

Intentionally Invalid Whois Data. (September 2003)

Technical Responses to Unilateral Internet Authority: The Deployment of VeriSign \"Site Finder\" and ISP Response and Quantifying Traffic to VeriSign Site Finder. (September - October 2003)

Empirical Analysis of Google SafeSearch. (April 2003)

Web Sites Sharing IP Addresses: Prevalence and Significance. (February 2003)

Large-Scale Registration of Domains with Typographical Errors. (January 2003)

Localized Google Search Result Exclusions. (October 2002)

Survey of Usage of the .US TLD. (September 2002)

Edelman v. N2H2, Inc. (July 2002)

Survey of Usage of the .BIZ TLD. (June 2002)

Registrations in Open ccTLDs. (June - July 2002)

Alternative Perspectives on Registrar Market Share: The Fortune 1000, the Forbes International 500, and the Yahoo Directory. (May 2002)

Documentation of Internet Filtering in Saudi Arabia. (May - July 2002)

.NAME Registrations Not Conforming to .NAME Registration Restrictions. (May 2002)

Domains Reregistered for Distribution of Unrelated Content: A Case Study of \"Tina\'s Free Live Webcam.\" (March - April 2002)

Empirical Analysis of Internet Filtering in China and Real-Time Testing of Internet Filtering in China. (March 2002 - January 2003)

Expert Report, Testimony, and Appendices for Multnomah County Public Library et al., vs. United States of America, et al. challenge to the Children\'s Internet Protection Act. (October 2001 - April 2002)

The Effect of Editorial Discretion Book Promotion on Sales at Amazon.com. (September 2001 - March 2002)

Shortcomings and Challenges in the Restriction of Internet Retransmissions of Over-the-air Television Content to Canadian Internet Users. (September 2001)

Analysis of Registrations in the ARNI .BIZ Top-Level Domain and Analysis of Registrations in the IOD .WEB Top-Level Domain. (June 2001)

Flaws in Buy.com Privacy and Security Systems. (October 2000)

Initial and Supplemental Expert Declarations in National Football League, et al., v. TVRADIONOW Corporation (iCraveTV). (January - February 2000)

ICANN Public Meeting Webcast & Remote Participation Systems. (November 1999 - November 2001)

Domain names generally.

Internet filtering generally.

Facebook generally.

RightMedia generally

Privacy generally

My work generally.

Miscellaneous.

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