A number of firms currently design and offer so-called “spyware” software — programs that monitor user activities, and transmit user information to remote servers and/or show targeted advertisements. As distinguished from the design model anticipated by whatis.com’s definition of adware (“any software application in which advertising banners are displayed while the program is running”), these spyware programs run continuously and show advertisements specifically responding to the web sites that users visit. Companies making programs in this latter category include Gator (recently renamed Claria), WhenU, and 180Solutions. Other spyware programs include keystroke recorders, screen capture programs, and numerous additional software systems that surreptitiously monitor and/or transmit users’ activities. As programs and practices shift and terms evolve, some practices are more naturally termed “adware” or “malware” — especially if their tracking is secondary to an advertising purpose.
These programs have prompted a number of legal challenges, as described in the pending suits section, below. They have also attracted attention from legislators, who have proposed laws to rein in the problem.
I have followed these developments generally, I have written about the programs and their effects, and I have been retained as an expert in certain of these suits. This page indexes my research and my work in selected cases.
Spyware, Adware, and Malware: Research, Testing, Legislation, and Suits