Complaint. Video evidence 1, 2, 3, 4, 5, 6. Answer. Docket and public comments.
Status: Consent order. $40,000 penalty.
Summary: failing to honor first fare quote for award travel on US Airways
Litigation, including submissions to regulatory agencies.
Complaint. Video evidence 1, 2, 3, 4, 5, 6. Answer. Docket and public comments.
Status: Consent order. $40,000 penalty.
Summary: failing to honor first fare quote for award travel on US Airways
Complaint. Answer. Docket and public comments.
Status: Consent order.
Summary: mischaracterizing surcharges as “tax”
Complaint. Answer. Docket and public comments.
Status: Consent order. $20,000 penalty.
Summary: mischaracterizing surcharges as “tax”
Complaint. Answer. Docket and public comments.
Status: Consent order. $30,000 penalty.
Summary: mischaracterizing surcharges as “tax”
Complaint. Answer. Docket and public comments.
Status: Consent order. $10,000 penalty.
Summary: mischaracterizing surcharges as “tax”
Complaint. Answer and supplemental submission. Docket and public comments.
Status: Dismissal.
Summary: mischaracterizing surcharges as “tax”
Complaint. Answer. Edelman Reply. Air Europa Motion to Strike. Docket and public comments.
Status: Consent order. $100,000 penalty.
Summary: mischaracterizing surcharges as “tax”
Complaint. Answer. Docket and public comments.
Status: Consent order. $65,000 penalty. (Consolidated with complaints from two other passengers)
Summary: price advertising violations including mischaracterizing surcharges as “tax”
Complaint. Answer. Edelman Reply. American Surreply. Edelman supplemental filing. American response and supplemental response. Docket and public comments.
Status: Consent order. $60,000 penalty.
Summary: price advertising violations including mischaracterizing surcharges as “tax”
Complaint. Answer and Oneworld answers to questions. Docket and public comments.
Status: Consent order.
Summary: mischaracterizing surcharges as “tax”